Monday 8 September 2008

dailyrecord - Mum blasts bus company after being told baby triplets can't ride for free

A MUM who was told she must pay to take one of her baby triplets on a bus has accused bosses of discrimination.
Carolyn Armstrong says she was "outraged" when drivers told her only two children under five could travel free.
They refused to back down even though the family do not use a single seat and Carolyn already pays for six-year-old son Euan.
Full-time mum Carolyn, 43, parks her double buggy in the wheelchair bay at the front of the bus and stands with the third triplet in a carrier on her back.
She gets off the bus if a wheelchair user requires the space.
But she says the only reply she has received to her complaints from Lothian Buses - in which Edinburgh City Council are the major shareholders - has been a copy of their policy.
Most other firms, including First Bus, say drivers are encouraged to use discretion when it comes to babies. They say mothers need not pay unless the children are occupying seats.
Former British Airways purser Carolyn, from Corstorphine, Edinburgh, said her husband Ricky, 49, a finance manager for Alliance Boots Pharmacies, often works away.
That leaves her to cope with 21-month-old triplets Ben, Laura and Grace and Euan alone.
She said: "I have always used the bus to get into the city centre - the number 26. But when I took the triplets I was shocked to be asked to pay extra money.
"I pay for Euan. If my babies were walking about and sitting on seats then I would have no problem paying for them too.
"But two stay in the double buggy while I have the other baby in a backpack on my back while I stand. They don't charge if you have a rucksack on your back.
"It is hard enough being in charge of triplet babies and I find myself limited in what I can do and where we can go now.
"I've written to Lothian Buses on several occasions but they just quote their policy. Some of the drivers have been quite rude."
She added that the firm's policy was "blatant discrimination".
A spokesman for Lothian Buses said: "Our conditions clearly state two children under the age of five can travel free with every full farepaying passenger. Additional children pay the child fare of 60p."
A spokeswoman for the Twins and Multiple Births Association said: "This is shocking. It is difficult enough to get out when you have twins, triplets or more in the first place."

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